What a great opportunity to learn from the experts yesterday. This conference focused on marketing using social media, but it touched on so much more. The three take aways which I found most eye opening were the following:
1. 2010 Twitter will become the most important CUSTOMER SERVICE tool you can use in your business.
2. Social Media is about creating a dialog and building relationships with your clients, not selling a product.
3.Why do social media? The cost of not doing it is much more expensive…
If you have a chance to attend the SocialFresh conference in Tampa in February – do it, it’s well worth it.
I’ll elaborate on these three concepts later this week. Stayed tuned!