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What a great opportunity to learn from the experts yesterday. This conference focused on marketing using social media, but it touched on so much more. The three take aways which I found most eye opening were the following:

1. 2010 Twitter will become the most important CUSTOMER SERVICE tool you can use in your business.

2. Social Media is about creating a dialog and building relationships with your clients, not selling a product.

3.Why do social media? The cost of not doing it is much more expensive…

If you have a chance to attend the SocialFresh conference in Tampa in February – do it, it’s well worth it.

I’ll elaborate on these three concepts later this week. Stayed tuned!

Becky Bayne

Becky Bayne is a self-publishing expert, an award-winning international book designer, a published illustrator, and an experienced graphic design entrepreneur, she offers authors a less stressful design + self-publishing experience working with each one personally throughout the process. She loves brainstorming with her clients about all the options for designing their unique book as they begin their authorprenerial journey.

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