Twitter isn’t just about letting all your friends know when you’re at the nearest Starbucks (that’s foursquare and another post).

Twitter can be a very useful tool for business if you understand it correctly. Connecting to individual customers immediate needs, real time customer service, even special offers and coupons are some of the very successful ways Twitter has been used in the major and minor brand name companies in the last few years.

If you’re new to Twitter I recommend Twitter 101 to get started. Some basic lingo for businesses and great ideas how to use Twitter successfully, even some history, albeit short – Twitter began as an experiment¬† in 2006.

Twitter is a really good way to connect to your clients. It builds your brand and it builds relationships and it’s done with 140 characters…that doesn’t take much time. REALLY!!

About Becky Bayne

Becky is a graphic designer with over 30 years of experience. She is the founder and president of Becky's Graphic Design which she began in 1992. She and her husband live outside of Nashville, TN where she enjoys creative photography, gardening, and baking for her family.

One Comment

  • Katie Hampton says:

    Facebook is an efficient tool, too. Just don’t make 100% of your status updates a sell. Approximately 20% is okay.